Privacy Policy

• Name
• Email address
• Phone number
• Physical address
• Job or enquiry details
• IP address and browser information
• Website usage data (pages visited, time on site)

We only collect information necessary to provide our services.

• Filling out a contact or quote form on this website
• Emailing or phoning us
• Requesting a quote
• Using our website

Some information is provided directly by you; some is collected automatically through website analytics and tracking tools.

• Respond to enquiries
• Provide quotes and services
• Communicate about your job
• Improve our website
• Meet legal and regulatory requirements

We do not sell or trade your personal information.

This website, including its contact and quote forms, is built and hosted using Base44, a software development platform operated by Wix.com Ltd. Information submitted through this website is stored and processed on Base44's infrastructure, which is SOC 2 Type II and ISO 27001 certified and uses encryption and access controls to protect stored data.

Some information may be processed or stored on servers located outside New Zealand, including in jurisdictions such as the United States or the European Union. Where this occurs, appropriate contractual and technical safeguards are used to protect your information in line with New Zealand privacy standards.

We may only share your information when:

• It is required to provide our services (for example, with our website/platform provider, Base44, solely to operate this website)
• It is required by law
• You have given consent

We do not share your information for marketing purposes, and we do not sell or rent your personal information to any third party.

We may contact you by phone, email, or text message, for business purposes only, such as:

• Responding to enquiries
• Providing quotes or invoices
• Service updates
• Important job-related communication

You can ask us to stop contacting you at any time.

Our website may use cookies and other tracking or analytics tools, including Google Analytics, to understand how visitors use our site, measure performance, and improve user experience. These tools may collect information such as your IP address and browsing behaviour, but do not personally identify you. You can disable cookies in your browser settings or opt out of Google Analytics tracking using Google's browser add-on. Any third-party tools integrated into this website (including those provided through Base44) may collect information in accordance with their own separate privacy policies.

We retain personal information only for as long as necessary to fulfil the purposes described in this policy, or as required by law, after which it is securely deleted or anonymised.

Under the Privacy Act 2020, you have the right to:

• Request access to your personal information
• Ask for corrections
• Request deletion of your information
• Withdraw consent for use of your information

To make a request, contact us using the details below.

If you believe we have breached your privacy, please contact us first so we can try to resolve the issue. If you are not satisfied with our response, you can contact:

Office of the Privacy Commissioner (New Zealand)
Website: www.privacy.org.nz
Phone: 0800 803 909

If a privacy breach occurs that may cause serious harm, we will notify affected individuals and the Office of the Privacy Commissioner as required by law.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date.